Tech Technology

Ways to fix spoiled Laptop keyboard

Because there are so many possible causes, it can be difficult to diagnose many computer issues. In reality, it’s frequently difficult to tell if an issue is brought on by software or hardware. In the same way, a malfunctioning laptop keyboard can function improperly or not at all due to a variety of hardware and software difficulties.

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What to do if the keyboard on your laptop isn’t working

You’re not totally out of luck if your keyboard breaks down. Whether you have an Apple MacBook or a Windows laptop, be sure to go through this checklist of troubleshooting methods to see if you can fix the issue yourself before you take the laptop to a repair shop or contact customer care. You usually can.

Restart your computer

Restarting the computer — turning it off and back on again — is typically the first thing you should attempt when you run into a computer issue that is significant enough to prevent you from finishing your work. This clears the computer’s memory and restarts all of your software, drivers, and utilities, which may be sufficient to get your laptop back to normal performance.

Restart your Windows computer or restart your Mac before continuing. You don’t even need to use the keyboard to accomplish this.

Sanitize the keyboard.

Sometimes what appears to be a significant hardware issue is really a simple issue. For instance, if only part of your keys are malfunctioning, it’s possible that dirt and other debris are obstructing their functionality.

Start by wiping the keys with a small brush or microfiber cloth to see if there is just some dirt under the keycaps. You are attempting to remove any debris that may have become lodged there. Additionally, use rubbing alcohol on a towel to gently but completely wipe away any dried liquids or stuck-on grime. Blast a can of pressurized air into the spaces between keys for the most thorough cleaning.


See if it’s a hardware issue

Now that you’ve tried the easiest fixes, if the problem persists, you might want to determine if the problem is rooted in the keyboard’s hardware or if it’s a software issue in Windows. The easiest way to figure this out is to see if the keyboard works in a pre-boot environment. If the keyboard works fine before Windows starts, you can concentrate on software solutions. Otherwise, you should skip straight to getting the laptop serviced.

  1. Click Start and then Settings.

  2. In the Settings search box, type “Recovery,” and then choose Recovery options in the search results.

  3. In the Advanced startup section, choose Restart now.

  4. After the computer reboots, on the Choose an option screen, select Troubleshoot.

  5. On the Troubleshoot screen, choose Advanced options.

  6. Finally, on the Advanced options screen, choose Command Prompt.

  7. When the command prompt opens, test your keyboard.

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There’s no equivalent pre-boot environment for the Mac, so you should keep troubleshooting.

Check your keyboard drivers and settings
If it seems like your keyboard’s issues are caused by some sort of software issue, the next easiest troubleshooting step is to update your keyboard driver.

If you have a Windows laptop:

  1. In the Start search box, type “Device manager” and click it when you see it appear in the search results.

  2. Click the arrow to the left of Keyboard to expand the section.

  3. Right-click your keyboard in the device list and choose Uninstall device.

  4. Reboot your laptop, and Windows will automatically identify the laptop keyboard and install the latest driver for it.

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